Guerilla Training Blog by Matt Jones

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Whatever Happened to Five Star Service?

Five-Star Service.  When is the last time you experienced service that was truly five-star? Has it been a while? I don’t know about you, but it’s been ages since I have. In fact, I recently had an experience that was a tipping point. It was, in a manner of speaking, sort of a last straw for me. Let me share it with you. I’ve been an Amazon shopper from the beginning. I love being able to shop whenever I want and get my stuff delivered right to my door.  Amazon ... Read More »

A Happy New Year Voice Mail from Gary H.

I received this phone message over the holidays and wanted to share it with you, my readers. Gary has been with us for some time now and so he’s had time to really see what the LCM and Ultimate Website can do for your marketing. I thought some of you might like to hear right from him… straight from the horse’s mouth, so to speak. I’ve bleeped out his last name to protect his identity because I’ve not asked his permission to share the voice mail with 30,000 readers. Happy ... Read More »

A Lead a Day Keeps the Poverty Away

Well, 2013 is officially in the books! If you are like many agents I know, you’ve taken the last couple of weeks pretty easy and today you are finally back in the office getting set for the new year. Maybe you’ve even done some planning for this coming year. I hope so. If you’re like most agents, you’ve come into the office, spent a few minutes sharing holiday stories with your fellow agents and staff, and finally you’ve had a moment to sit down and think about getting started on ... Read More »

Prepare for 2014 by Doing Three Things…

In less than two weeks it will be 2014!  Wow, did this year fly by!  I don’t know about you but as I wrap things up for this year, I begin to think about next year.  For years I didn’t think about next year until January, but eventually I realized that if I waited until then, I would end up wasting my first month of the new year. So I began a habit of getting ready for the next year during the final weeks of the current year.  And I ... Read More »

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